Privacy Policy for Data protection 2018-05-22T11:15:53+00:00

Privacy Notice

This Privacy Notice shall become effective as of 25 May 2018. 

At Port Ban Holiday Park, we understand that we have a responsibility to protect and respect your privacy and look after your personal data.

This Privacy Notice explains what personal data we collect, how we use your personal data, reasons we may need to disclose your personal data to others and how we store your personal data securely.

We must advise that this policy is subject to change, so please check our website on a regular basis for any further changes.

Data Protection law will change on 25 May 2018

This Privacy Notice sets out your rights under the new laws.

Who are we?

Port Ban Holiday Park Ltd is located at Kilberry Tarbert, Argyll PA29 6YD, Scotland  and has a registered office at the same address.

How the law protects you

Data protection laws state that we are only able to process personal data if we have valid reasons to do so. The reasons we process your personal data include, but are not limited to, your consent, performance of a contract, billing and to contact you.

How do we collect personal data from you?

We receive information about you if you contact us by phone, email, our on-line booking system or otherwise in respect of any of our services. 

What type of data do we collect from you?

The personal data that we may collect from you includes your name, address, email address, phone numbers, and payment information.  We also retain records of your queries and correspondence, in the event you contact us.

Please be aware that any video, image, or other content posted, uploaded or otherwise made available by you onto your website, whether published content or not, is not subject to our Privacy Notice.

We merely process such data on your behalf, subject to our Terms and Conditions and you are responsible for any applicable legal requirements in respect of your content. 

How do we use your data?

We use information about you in the following ways:

• To process bookings and orders that you have submitted to us;

• To provide you with products and services;

• To enable us to review, develop and improve the website and services;

• To provide customer care, including responding to your requests if you contact us with a query;

• To administer accounts, process payments and keep track of billing and payments;

• To carry out marketing and statistical analysis;

• To notify you about changes to our website and services;

• To provide you with information about products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; and

• To inform you of service and price changes.

 

 

 

Retention periods

We will keep your personal data for the duration of the period you could be considered to be a customer of Port Ban. We shall retain your data only for as long as necessary in accordance with applicable laws.

Who has access to your personal data?

Here is a list of all the ways that we may use your personal data and how we share the information with third parties. For clarity, we have grouped them into the specific products and services that we offer:

Administration and provision of services

We process your data for administration, billing, support and the provision of services

Third Parties

For the avoidance of doubt, we do not and never shall sell your personal data to third parties for marketing or advertising purposes.

Your rights

In preventing the use or processing of your personal data, it may delay or prevent us from fulfilling our obligations to you. 

You have the right to object to our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten. 

Our Privacy Notice shall be made clear to you at the point of collection of your personal data. 

You can view, edit or delete your personal data through contacting us at Port Ban.

You have the right to ask us not to process your personal data for marketing purposes. If you choose not to receive marketing communications from us about our products and services, you will have the choice not to choose these by ticking the relevant boxes situated on the pages either at sign up or in your control panel. 

We will not contact you for marketing purposes unless you have given us your prior consent. You can change your marketing preferences at any time within your Fasthosts control panel. 

Accessing and updating your data

You have the right to access the information we hold about you. Please email your request to info@portban.com so that we can obtain this information for you.